Question 1

What services does Rallix Global Services offer?

Accepted Answer

Rallix offers AI-enabled BPO, inbound and outbound customer support, customer acquisition and retention, technical support, collections and recovery, back-office operations, email and chat support, quality monitoring, workforce management, AI voice bots and chatbots, digital transformation and recruitment assessment technology.

Question 2

Where are Rallix Global Services delivery centres located?

Accepted Answer

Rallix operates delivery centres in Noida and Mumbai, India, with Hyderabad coming soon.

Question 3

What is Synqit?

Accepted Answer

Synqit is Rallix's AI Agentic Orchestration platform offering multi-agent AI orchestration, voice bots, intelligent chatbots, CRM and WhatsApp integration, conversation analytics and real-time operational dashboards.

Question 4

Which industries does Rallix serve?

Accepted Answer

Banking and financial services, insurance, fintech and NBFC, healthcare, telecommunications, e-commerce and retail, real estate, and travel and hospitality.

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